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Luai Bashir
About Luai Bashir
An information technology infrastructure library (ITIL) and information technology service management (ITSM) expert, Luai Bashir provides clients in the financial services, banking, and insurance industry with a variety of workflow solutions. As a principal consultant, Luai Bashir oversees 15 ServiceNow consultants and identifies best practices for delivering ServiceNow modules. This includes coordinating onshore and offshore support on a long-term basis.
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About Luai Bashir
An information technology infrastructure library (ITIL) and information technology service management (ITSM) expert, Luai Bashir provides clients in the financial services, banking, and insurance industry with a variety of workflow solutions. As a principal consultant, Luai Bashir oversees 15 ServiceNow consultants and identifies best practices for delivering ServiceNow modules. This includes coordinating onshore and offshore support on a long-term basis.